1) The BUYER declares on the ashleydubai.co website that he/she has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract and has given the necessary confirmation in electronic environment.

BUYER; By confirming this Preliminary Information electronically, the SELLER confirms that it has obtained the address to be given to the BUYER by the SELLER before giving the conclusion of the buying contracts, which involve the basic features of the ordered products, the price of the products including taxes, payment and delivery information which prepared accurately and completely.

2) The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated, within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence for each order which does not exceed the legal 30-day period.

3) The SELLER cannot be held responsible if the ordered product cannot be delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER.

4) The SELLER is responsible for the delivery of the contracted product in a good, complete, and in accordance with the qualifications specified in the order and with warranty documents and user manuals.

5) The SELLER may send a different product with equal quality and price, for sure with informing the BUYER and by obtaining her/his explicit approval, before the contractual performance obligation expires.

6) If the SELLER fails to fulfill its contractual obligations in the situation that the fulfillment of the product or service subject to the order becomes impossible, the seller notifies the consumer of this situation before the contractual performance obligation expires and returns the total price to the BUYER within 10 days.

7) This Preliminary Information Form must be confirmed electronically for the deliver of the order. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER does not have obligation to deliver the product.

8) After the delivery of the product, if the relevant bank or financial institution fails to pay the product price to the SELLER due to the unfair or unlawful use of the BUYER's credit card by unauthorized persons, not due to the BUYER's fault. The BUYER who delivered the order within 3 days must returned the order to the SELLER. The shipping costs must payed by the BUYER.

9) If the SELLER cannot deliver the product in due time subject to the contract because of force majeure or extraordinary circumstances such as weather conditions that preventing transportation, or interruption of transportation. The SELLER is obliged to notify the BUYER. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is solved. In case the BUYER cancels the order, the amount paid in cash is also refund to him/her in cash and within 10 days. On the other hand the payments made by the BUYER by credit card, the paid amount is returned to the relevant bank within 7 days after the order is canceled by the BUYER.

Since refund of this amount to the BUYER's bank account is return. The BUYER may not be able to intervene in any way for the possible delays after the return to the bank accout because it is entirely related to the bank transaction process that may take an average of 2 to 3 weeks for the amount returned to the credit card.

This Preliminary Information is made for commercial purposes.