PRIVACY AND SECURITY POLICY
Our company may collect personal data for various purposes. Below, it is explained how and in what manner personal data is collected, and how this data is protected.
By filling out membership forms, various forms, and surveys on our store, members provide certain personal information (such as name, surname, company information, phone, address, or email addresses), which is collected by our store as required by the nature of the business.
Our company may send campaign information, new product details, and promotional offers to customers and members at various times. Members can choose to receive or not receive such information during registration, change this choice in the account information section after logging in, or notify by using the link in the notification received.
During the confirmation process via our store or email, the personal information transmitted electronically to our store by members will not be disclosed to third parties outside the purposes and scope specified in the "Membership Agreement."
To identify system-related issues and quickly resolve problems or disputes related to the provided service, our company records and uses the IP addresses of its members. IP addresses can also be used to identify users in a general manner and collect comprehensive demographic information.
Our company may use requested information, beyond the purposes and scope determined by the Membership Agreement, to conduct direct marketing either by itself or in collaboration with other individuals. Personal information may also be used, if necessary, to contact the user. Information requested by our company or provided by the user or related to transactions made through our store may be used for various statistical evaluations, database creation, and market research by our company and individuals in cooperation with us, beyond the purposes and scope determined by the "Membership Agreement," without revealing the identity of our members.
Our company is committed to keeping confidential information private and secure, considering it a duty to maintain confidentiality. Necessary measures and care will be taken to prevent the entry of confidential information or any part thereof into the public domain, unauthorized use, or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders shopping from our online stores. Your credit card information is not stored in our system under any circumstances.
To ensure that you are on a secure site when entering the transaction process, there are two things to check. One is a key or lock icon at the bottom of your browser. This indicates that you are on a secure webpage, and all your information is encrypted for protection. This information is only used during the sales transaction process and is used in accordance with the instructions given. Information related to the credit card used during shopping, encrypted with the 128-bit SSL (Secure Sockets Layer) protocol, is sent to the relevant bank for verification independently of our online stores. If the availability of the card is confirmed, the shopping process continues. Since no information about the card can be viewed or stored by us, it prevents third parties from obtaining this information under any circumstances.
The reliability of the payment/invoice/delivery address information of orders placed online with a credit card is audited by our company against Credit Card Fraud. Therefore, in order for the orders of customers placing an order for the first time from our online stores to proceed to the supply and delivery stage, the accuracy of financial and address/phone information must be confirmed first. If necessary, the credit cardholder customer or the relevant bank is contacted to verify this information.
All information you provide when signing up can only be accessed and changed by you. If you securely protect your login information, it is not possible for others to access and change your information. For this purpose, the membership procedures are carried out within the 128-bit SSL security area. This system is an internationally unbreakable encryption standard.
Online shopping sites with a hotline or customer service, along with clear address and phone information, are increasingly preferred today. This way, you can get detailed information about any concerns you may have, and you can obtain more reliable information about the reliability of the company providing online shopping services.
Note: We recommend paying attention to the presence of the company's address and phone number on online shopping sites. If you are going to shop, note down all the phone/address information of the store where you purchased the product. If you don't trust, call and confirm before shopping. All information about our company and the location of the company is stated in all our online shopping sites.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other sites within the website. Our company does not assume any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on our site belonging to our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this contract are only valid for our store and do not cover third-party websites.
EXCEPTIONAL CASES
In limited cases specified below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These cases, limited in number, are:
Complying with obligations imposed by laws, statutory decrees, regulations, etc., issued by the competent legal authorities and in force.
To fulfill the requirements of the "Membership Agreement" and other contracts concluded by our store with users and to implement and enforce them;
In case user information is requested for the purpose of conducting an investigation or inquiry duly conducted by the authorized administrative and judicial authorities;
In cases where it is necessary to provide information to protect the rights or security of users.
EMAIL SECURITY
In emails you send to our store's Customer Service regarding any of your orders, never write your credit card number or passwords. Information in emails can be seen by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.
BROWSER COOKIES
Our company may obtain information about users visiting our store and using the website using a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be stored in the main memory. The technical communication file makes it easier to use the Internet by storing status and preferences about the site.
The technical communication file helps our company obtain statistical information about how many people visit the site, for what purpose a person visits the site, how many times they visit, and how long they stay on the site, and assists in generating dynamic advertising and content for users on user-specific pages. The technical communication file is not designed to receive data or any personal information from your main memory or email. Most browsers are designed to accept the technical communication file by default, but users can change their settings to prevent the technical communication file from coming or to receive a warning when the technical communication file is sent.
Our company may change this "Privacy Policy" at any time by publishing it on the site or by sending it to users by email or by publishing it on its site. If the Privacy Policy provisions change, they become effective on the date they are published.
For any questions and suggestions regarding our privacy policy, you can send an email to hello@ashleydubai.co. You can also contact our company using the contact information below.
Marina Plaza Kat 27, Ofis 2705
Dubai/BAE
Atatürk Mh Metropol İstanbul, C1 Blok/376
Ataşehir İstanbul/TÜRKİYE
Whatsapp: +971 527073637